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By Booking With Us and Paying A Deposit You Are Agreeing to Our Terms & Conditions
As Laid Out Below.
Bookings recommended.
By paying a deposit you are agreeing to our terms and conditions.
Prices quoted in Australian $ inclusive of appropriate taxes and are subject
to change without notice.
Reservation is not confirmed until receipt/clearance of deposit.
Domestic Bookings: 1 night at single night rate or 25% (whichever the greater) of total booking* required as
non-refundable/non-transferable deposit.
30 days notice of cancellation required
or full rate will be charged unless room/s can be relet for entire
period. Please Note: No Shows will be charged in full - including any ordered
meals/extras.
Balance due 30 days prior to arrival and is
non-refundable/non-transferable to other dates unless room(s)/cottage can be
relet for entire period.
Balance of booking transferred to other dates at Hillcrest discretion (and
only if original dates can be relet in full) and is subject to $25 transfer fee.
No date transfers will be accepted from 21 days prior to arrival.
Failure to pay by balance due date
may result in room(s)/cottage being released and forfeit of deposit.
Overseas Bookings (outside Australia): due in full at time of reservation and are
non-refundable/non-transferable unless room(s) can be relet for entire period.
All refunds are subject to non-refundable portion described below.
*All refunds subject to 1 night at single night rate or 25%
(whichever greater) non-refundable/non-transferable portion.
Check in time: B&B 1:30 pm, Cottage 2pm Check out time: 10:30 am
Hillcrest is not insured for and will not accept check-in of
children or pets under any circumstances ~ our usual cancellation terms will be
applied so please take this condition seriously.
*Christmas and New Year bookings - balance of room charge to
be paid by 1st November and is non-refundable and non-transferable unless room(s)
can be relet for entire period. Bookings made after November 1st are due in full
and are non-refundable and non-transferable in the event of a cancellation
unless room(s) can be relet for entire period (subject to non-refundable portion
described above). No Shows will be charged in full including any ordered
meals/extras.
Discounted rates and specials apply to Direct Bookings Only
i.e. No commissions will be paid to any third party making bookings; and are not
available for Peak Periods, Public Holidays or special events. If you
have booked through a commissionable entity we cannot offer our special
discounted rates, however return visits (if booked direct) will be at any
available discounted rate.
All specials must be booked in advance and paid for
in full at time of booking and are non-refundable and non-transferable in the
event of a cancellation unless the room(s) can be relet for entire period
(subject to usual non-refundable portion as noted above).
Baths may be limited or unavailable during drought if Council or State
regulations require.
There Are NO Self Catering Facilities in the Main House B&B. Main House BBQ is for BBQ Packs Purchased at Hillcrest Only.
Please note: A full room/cottage inventory is taken between
guests and any damage to or theft of Hillcrest property will
be charged to your account at full replacement cost on discovery. This includes
use of candles, laundry, food preparation in B&B rooms etc. Please note that
lampshades come in pairs, if you damage one you will have to replace both - and
we buy good quality lampshades which are expensive.
Excess cleaning charge will be applied to Cottage if deemed
necessary. All breakages, theft and/or damage will be charged at full
replacement cost + travel time/petrol.
All alcohol consumed on premises is done so at own risk.
Hillcrest does not take any responsibility whatsoever for injury or accident
caused by or to Hillcrest guests either on or off the premises under any
circumstances whatsoever.
Hillcrest is a “no smoking indoors” property. Guests smoking
indoors will be asked to leave immediately with no refund unless room(s)/cottage
can be relet for entire period + an extra cleaning charge will be applied for
laundering curtains, rugs, covers etc.
Outside visitors only permitted with hosts permission. Due to
insurance constraints outside visitors may not use Hillcrest pool or facilities.
By checking-in to Hillcrest you are acknowledging that you have read,
understood and agree to these terms and conditions.
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